Terms & Conditions

By requesting an account you are agreeing to the following terms and conditions. You are also formally declaring that you are legally entitled to set up an account in the name of the person / company stated on the application. You acknowledge that your eligibility to create an account will be verified prior to your account request being accepted and any orders placed being sent. You also accept that SIB may request credit references from you prior to a credit account being activated and that failure to provide such references when requested to do so will result in your account application being denied.

1.        General

SIB Office Supplies are pleased to accept orders subject to the Terms and Conditions of sale as stated below.

Unless expressly agreed in writing (for example in the case of a tender), any alteration to these conditions will not apply.  In these terms “you” and “your” as appropriate refer to the buyer and “us” “our” and “we” refers to the seller.  SIB Office Supplies “days” refer to working days, being Monday to Friday inclusive excluding bank holidays, unless otherwise stated.

2.        Quotations

Our quotations are valid for 28 days from day of issue.  Quotations are for the sole use of the addressee and we reserve the right to withdraw a quotation, which has been passed by you to a third party.

3.        Delivery and Collection of Goods

In normal circumstances

(a)      we will deliver an order within the agreed period, but we cannot be held liable for any loss caused by

late delivery.  If we do deliver late you are not entitled to regard this  as a breach of contract.

(b)    goods will be delivered to the delivery address supplied by you.  You are considered to have given  

         authority to accept a delivery on your behalf to any person who actually accepts delivery at the delivery

         address.

(c)      If it is not our fault nor that of our agent that any delivery or collection is delayed or cannot be carried

out then we will charge you for any extra costs incurred.

(d)      Orders under £50 (out of the North East area)  exclusive of vat will incur a carriage charge.

4         Prices

All prices quoted are exclusive of Value Added Tax (VAT).  VAT will be added to all invoices at the rate applicable on the tax point date.  The tax point date will be the date of the invoice. Quotations for cartridges are valid for a period of 48 hours.

5.        Payments

Unless otherwise stated, invoice must be paid with 30 calendar days of their date.  If you have not paid in full by that date then:

(a)      We will be entitled to charge you interest at 8% above the current base lending rate of Yorkshire Bank

PLC, compounded daily, on the amount outstanding until it has been paid in full.

(b)      We will be entitled to sue you for the money and our costs incurred whether or not property in the

goods has passed to you.

If you have any dispute or counterclaim against us you will not be entitled to make any reduction  in, or deferment of payment because of that dispute or counterclaim.

6.        Data Protection

In the course of dealings with us you will supply to us data which we will collect and retain.  Some or all of that data may be personal data which is subject to the Data Protection Act 1998.  The data you supply to us will be processed by us to execute your order, to monitor you account, to select and send to you marketing material and periodically to conduct trade and bank reference enquiries and other credit checks.  This will involve the disclosure of your data for those purposes.

7.  Catalogues and Brochures

All descriptions and illustrations of goods in any catalogue, brochure, price list or in any other document provided by us are intended for general guidance only and do not form part of any contract between you and us/  We accept no liability for any error or omissions in such documents and cannot be liable in any circumstances for any loss or damage resulting from your reliance on such descriptions and illustrations.

8.        Force Majeure

We reserve the right to cancel an order or suspend or delay delivery of  it without being liable for any loss or damage if supply of the the goods is prevented or delayed by reason of war, (whether declared or not) civil strife, riots, adverse weather conditions, fire, flood, labour disputes. Accidents or any other causes or circumstances beyond our control.

9.        Shortages, Damages and Returns

We will at our discretion refund., replace or issue credit where goods have been damaged in transit, wrongly delivered or there is a shortage to the order.  Shortages must be reported by the next working day at the latest.  Goods not required which are to be returned must be reported to the office no later than 3 working days from receipt of order.  Goods returned after this date will incur a 20% handling charge.  A collection note will be raised for the goods and in due course a credit issued.  No goods will be collected unless the driver is in possession of a collection note for the said goods to be returned.  Any goods not in the original packaging or if the packaging is defaced in any way will not be returnable.   Please note that specials are not returnable.   Queries on invoices must be sent to Accounts Dept.  by no later than 5 working days after date of invoice.

10.     Retention of Title

(a)      General : Notwithstanding delivery of the goods, we will still own them until you have paid in full for

         them in accordance with this contract and until all money owed by you to us pursuant to any other contract between us has been  

         paid in full

(b)      Recovery of goods:  We may enter your premises without notice and  recover  the goods, which have

not been paid for in full.

11.     Your Bankruptcy or Default

If:

(a)      you fail to honour any of your obligations to us under this contract or you breach them, or

(b)      any distress or execution is levied on you, or

(c)      you offer to make an arrangement with your creditors or commit any act of bankruptcy or if any

petition in bankruptcy is presented to you, or (if you are a listed company) any resolution or petition to wind up such a company’s business (other than for purposes of amalgamation or reconstruction) is passed or presented we will have the immediate right to cancel in writing any contract we currently have with you without prejudice to any claim or right we might otherwise have.

12.     Interpretation and Validity

Only English law will govern the construction, validity and performance of this contract, and the English Court have exclusive jurisdiction.  The interpretation of any clause or sub-clause above will not in any way be limited or restricted by reference to or inference from any other clause or sub-clause is unenforceable according to it terms then the others will remain in full force and effect.